New opening hours at IT Helpdesk
Applies to Katrinebjerg and Navitas from August 19, 2024.
Based on the data we have collected from user inquiries in our help desk over the past year, we have decided to change the opening hours for Katrinebjerg and Navitas.
We have noticed that there are relatively few inquiries in the first hour of opening hours, while at the same time there is a desire for the opening period to be changed at Katrinebjerg.
To ensure that the Helpdesk is staffed at the times when it is actually needed, the opening hours will be as follows, starting on August 19, 2024:
- Katrinebjerg: 9.00 – 14.00
- Navitas: 8.30 – 13.00
We will continue to register user inquiries in order to adjust the opening hours in accordance with actual needs.
In addition, there will be extra staffing during the study start period to handle the many inquiries during this period.
Kind regards,
Henrik Bruun Jensen
Teamleader, Nat-Tech IT